Stainless Steel Modular Kitchen Warranty

25-Year Warranty Support for Eligible Stainless Steel Kitchen Components

At My Cucina, we build premium stainless steel modular kitchens designed for long-term durability, Indian cooking conditions, wet zones, heavy utensils, and everyday home use.

My Cucina uses high-quality stainless steel, including 304-grade stainless steel where specified in the project quotation or warranty certificate. This helps provide better protection against common kitchen problems such as water damage, termite damage, cabinet swelling, and moisture-related deterioration.

To give our customers long-term confidence, My Cucina provides up to 25-year warranty support on eligible stainless steel kitchen structural components, subject to the terms, exclusions, maintenance guidelines, usage conditions, and warranty certificate issued for the project.

Need Warranty Support?

If you are an existing My Cucina customer and need help with your kitchen warranty, contact our support team with your invoice number, warranty certificate, installation address, and photos or videos of the issue.

CTA Button: Request Warranty Support
Button Link: /contact-us/
Phone: +91 99304 27572

What the My Cucina Warranty Means

The My Cucina warranty is designed to support customers against eligible manufacturing-related issues in covered stainless steel kitchen components.

It applies only to kitchens supplied and installed by My Cucina and is valid when the kitchen is used under normal residential conditions and maintained as recommended.

The warranty gives you documented support for eligible defects in stainless steel cabinet structure and fabrication, helping you enjoy your kitchen with greater peace of mind.

The warranty period begins from the installation completion date or project handover date mentioned in the invoice, handover document, or warranty certificate.

What Is Covered Under Warranty?

The 25-year warranty applies to eligible stainless steel structural kitchen components supplied and installed by My Cucina.

Coverage is subject to inspection by My Cucina’s service team and must match the warranty terms mentioned in the warranty certificate issued at the time of handover.

What Is Not Covered?

The warranty does not cover damage caused by misuse, poor maintenance, external factors, third-party work, unauthorised modifications, accidental damage, or normal wear and tear.

Warranty Coverage by Component

Important Warranty Conditions

The warranty is valid only when:

• The kitchen is supplied and installed by My Cucina
• Full payment has been completed as per the invoice
• A valid invoice and warranty certificate are available
• The kitchen is used for normal residential purposes
• The kitchen is cleaned and maintained as recommended
• No unauthorised third-party modifications have been made
• Any issue is reported within a reasonable time after discovery
• The kitchen has not been shifted, dismantled, or altered without My Cucina approval

Unless specifically mentioned in writing, the warranty is non-transferable and applies only to the original customer, original invoice, and original installation address.

Warranty coverage is linked to the original project invoice, customer details, installation address, and warranty certificate.

Service Visit and Repair Charges

Warranty approval does not automatically include free service visits, transportation, dismantling, reinstallation, civil work, plumbing work, electrical work, or third-party repair costs unless specifically mentioned in the warranty certificate or confirmed in writing by My Cucina.

If the issue is found to be outside warranty coverage, inspection charges, service visit charges, repair charges, replacement charges, labour, transportation, or other applicable costs may be payable by the customer.

My Cucina will inform the customer about applicable charges before proceeding with paid service or repair work.

How to Request Warranty Support

If you notice an issue with your My Cucina stainless steel modular kitchen, follow the steps below.

Step 1: Contact My Cucina Support

Call or message the My Cucina support team and share your warranty support request.

Phone: +91 99304 27572
Support Page: /contact-us/

Step 2: Share Project Details

Please provide:

• Customer name
• Registered phone number
• Installation address
• Invoice number
• Warranty certificate number
• Date of installation
• Photos or videos of the issue
• Short description of the problem

Step 3: Initial Review

Our support team will review your request and may ask for additional photos, videos, or details.

Step 4: Site Inspection

If required, a My Cucina technician will inspect the kitchen to identify whether the issue is covered under warranty.

Step 5: Warranty Decision

After inspection, My Cucina will confirm whether the issue is covered, partially covered, or excluded under the warranty terms.

Step 6: Repair or Resolution

If the warranty support request is approved, My Cucina will arrange repair, replacement, or another suitable resolution based on the nature of the issue and warranty terms.

Warranty Certificate

Every eligible My Cucina kitchen project should receive a warranty certificate after installation and handover.

Your warranty certificate may include:

• Customer name
• Project address
• Invoice number
• Kitchen type
• Material details
• Installation date
• Warranty start date
• Warranty period
• Covered components
• Exclusions
• Maintenance instructions
• Service contact details
• Authorised My Cucina signature or stamp

Sample Warranty Certificate Text

Certificate of Warranty

This is to certify that the stainless steel modular kitchen supplied and installed by My Cucina at the customer’s registered project address is covered under warranty support for eligible stainless steel kitchen structural components, subject to the terms, exclusions, usage conditions, and maintenance guidelines mentioned in this certificate.

Customer Name:
Project Address:
Invoice Number:
Installation Date:
Warranty Start Date:
Warranty Period: Up to 25 years for eligible stainless steel structural components
Material: As specified in the approved quotation and warranty certificate
Issued By: My Cucina
Authorised Signature / Stamp:

Care Guidelines to Keep Your Warranty Valid

To maintain your stainless steel modular kitchen and protect warranty eligibility, follow these care guidelines:

• Wipe surfaces regularly with a soft cloth
• Use mild soap and water for cleaning
• Dry wet areas after cleaning
• Avoid harsh acids, bleach, and abrasive chemicals
• Do not use steel wool or rough scrubbers
• Clean salt, lemon, vinegar, and acidic spills quickly
• Keep plumbing leaks repaired immediately
• Do not overload drawers beyond recommended capacity
• Avoid unauthorised drilling or modifications
• Contact My Cucina for service support when needed

Why Stainless Steel Gives Better Long-Term Confidence

A stainless steel modular kitchen gives better long-term confidence because the core cabinet material is resistant to many issues that commonly affect wood-based kitchens.

Stainless Steel Helps Reduce:

• Cabinet swelling
• Termite damage
• Moisture-related deterioration
• Under-sink cabinet failure
• Frequent pest-related repairs
• Hidden water damage
• Long-term hygiene concerns

This is why My Cucina uses stainless steel as the foundation of its kitchen systems.

Link This Page from the Homepage

On the homepage USP section, use:

25-Year Warranty Support
Long-term warranty support for eligible stainless steel kitchen structural components.

Link: https://mycucina.in/warranty/

Warranty Disclaimer

Warranty coverage is subject to the final warranty certificate, invoice, product specifications, usage conditions, exclusions, inspection report, service report, and My Cucina warranty policy applicable at the time of purchase.

The warranty does not replace regular care, cleaning, and maintenance. My Cucina reserves the right to inspect the kitchen before approving any warranty support request.

Warranty support does not cover losses, inconvenience, indirect damages, third-party costs, or expenses not specifically mentioned in the warranty certificate.

Frequently Asked Questions

1. Does My Cucina offer a 25-year warranty?

Yes. My Cucina offers warranty support of up to 25 years on eligible stainless steel kitchen structural components, subject to the warranty certificate, usage conditions, exclusions, and maintenance guidelines.

2. What does the 25-year warranty cover?

The warranty covers eligible manufacturing-related defects in stainless steel kitchen structural components such as cabinet carcass, shelves, internal framework, and stainless steel modular units supplied and installed by My Cucina.

3. Does the warranty cover hardware?

Hardware such as hinges, channels, handles, baskets, and accessories may be covered by their respective manufacturer warranty, if applicable. They are not automatically included under the 25-year stainless steel structural warranty.

4. Does the warranty cover appliances?

No. Appliances such as hob, chimney, oven, microwave, dishwasher, refrigerator, and water purifier are covered only by their respective appliance brand warranties.

5. Does the warranty cover rust?

Good-quality stainless steel has strong corrosion resistance, but improper cleaning, harsh chemicals, salt deposits, or misuse can cause surface staining or corrosion. Such cases may not be covered under warranty unless found to be a manufacturing defect.

6. Is water damage covered?

Damage caused by external plumbing leaks, sink leakage, RO leakage, dishwasher leakage, or third-party plumbing faults is not covered. However, eligible stainless steel structural defects will be reviewed as per warranty terms.

7. How do I request My Cucina warranty support?

Contact My Cucina with your invoice number, warranty certificate, installation address, registered phone number, photos or videos of the issue, and a short description. The support team will review and guide you through the next steps.

8. Is the warranty transferable?

Unless specifically mentioned in writing, the warranty is non-transferable and applies only to the original customer, original invoice, and original installation address.

9. What can void the warranty?

Unauthorised modifications, third-party repairs, misuse, harsh chemical cleaning, accidental damage, unpaid invoices, commercial misuse, or shifting the kitchen without My Cucina approval may void the warranty.

10. When does the warranty period start?

The warranty period usually starts from the installation completion date or project handover date mentioned in the invoice, handover document, or warranty certificate.